Refund policy

At Vantary, every piece is carefully packed and quality-checked before dispatch. Since our products are made for a premium streetwear experience, we only accept returns or exchanges under specific conditions mentioned below.

Eligible Conditions for Return or Exchange

We will gladly accept a return or exchange if:

• You received the wrong size compared to the size you originally ordered.
• The item arrived damaged or defective.
• You received the wrong product or an incorrect parcel.

To request a return or exchange, customers must contact us within 48 hours of delivery with:

• Your order number
• Clear photos/videos of the issue
• Packaging images (if applicable)

Conditions for Approval

Returned items must:

• Be unused, unwashed, and in original condition
• Have all original tags and packaging intact
• Show no signs of wear, perfume, stains, or damage caused after delivery

Once our team verifies the issue, we will process the exchange or return accordingly.

Non-Returnable Situations

We do not accept returns or exchanges for:

• Change of mind
• Wrong size selected by the customer
• Minor color variation due to lighting or screen differences
• Slight measurement differences within standard manufacturing tolerance

Exchange Process

If your exchange request is approved:

• We will arrange the replacement of the correct item/size.
• Exchange delivery timelines may vary depending on stock availability and location.

Important Note

Vantary reserves the right to reject any return or exchange request if the product does not meet the conditions mentioned above.

For any support regarding your order, feel free to contact our customer support team