Terms of service
Frequently Asked Questions
1. How long does delivery take?
We deliver across Pakistan within 3–7 business days. Delivery times may vary slightly depending on your location and courier availability.
2. Do you offer Cash on Delivery (COD)?
Yes! We offer Cash on Delivery (COD) all across Pakistan for your convenience.
3. How can I track my order?
Once your order is shipped, you'll receive a tracking number via SMS or email so you can follow your package until it reaches your doorstep.
4. What are the delivery charges?
We offer free shipping on selected orders and promotions. Any applicable shipping charges will be shown clearly at checkout.
5. Can I exchange my order?
Yes. If you receive the wrong size or a defective product, you can request an exchange within our eligible exchange period. The item must be unused, unwashed, and in its original condition.
6. Can I return my order?
Returns are only accepted for damaged, defective, or incorrect items. Please contact our support team within 48 hours of receiving your order.
7. What if I receive a damaged or incorrect product?
We're sorry for the inconvenience. Simply contact our support team with your order number and clear photos of the item, and we'll resolve the issue as quickly as possible.
8. How do I choose the correct size?
Each product includes a detailed Size Guide to help you find your perfect fit. If you're still unsure, feel free to contact us before placing your order.
9. Are your products true to size?
Yes. Our garments are designed according to our size chart. We recommend checking the measurements before ordering.
10. Will sold-out products be restocked?
Popular products are often restocked, but some limited-edition designs may never return. Follow us on social media or subscribe to our newsletter for restock updates.
11. How should I wash my graphic tees?
To keep your prints looking fresh:
- Wash inside out with cold water.
- Do not bleach.
- Avoid tumble drying.
- Iron inside out if needed.
12. What printing method do you use?
Our graphic tees are produced using premium DTF (Direct-to-Film) printing, delivering vibrant colors, sharp details, and long-lasting durability.
13. Can I cancel my order?
Orders can only be cancelled before they are processed for shipment. Once dispatched, cancellation is no longer possible.
14. Are online payments secure?
Absolutely. Your payment information is protected using secure payment gateways and encrypted checkout technology.
15. How can I contact Vantary?
You can reach us anytime through our Contact Us page, email, or social media. Our support team is always happy to help.